If SVN does not have resources to police its members, then how can it say a member did nothing wrong?

It is interesting that communication between a hired visitation monitor and the custodial parent is "ONE WAY" only by Connie Thomas. She sends me this letter and ends it with "donot contact me." Is this a professional way to work with a custodial parent who is worried about the safety of his children?

Connie Thomas Reply Jan18 2012